For Registrars & Service Dog Providers

Request a Company Review

Run a service dog registration, ID card, or training program? Here is how to get evaluated for inclusion in our rankings — and what we need from you to do it fairly.

No-Pay-for-Placement Policy

Submitting a request does not guarantee inclusion, a positive review, or any ranking position. We test every provider the same way, regardless of who reaches out first. Read our full methodology →

Eligibility Checklist

Before reaching out, make sure your company meets these basic criteria. We are unable to evaluate providers that don't meet them yet.

  • You have been operating publicly for at least 6 months with a live, working website.
  • Pricing is published and transparent — no "contact us for a quote" only.
  • You can provide (or fund) a real test purchase so we can evaluate the actual product and delivery experience.
  • Your site does not claim to be an official government registry, or imply registration is legally required.
  • You have a working customer support channel (email, chat, or phone) we can test.

How the Process Works

  1. Submit your request by email (details below) with your company name, website, and a brief description of your offering.
  2. We confirm eligibility and add you to our testing queue — typically reviewed in the order requests are received.
  3. Our team independently purchases a package, tests ADA-related claims, evaluates product quality, and sends a standardized support inquiry.
  4. We publish the review with a score, and notify you so you can flag any factual errors before wider promotion.

The full process typically takes 4-8 weeks from request to publication, depending on our current queue. See exactly what we test for in our published methodology.

What to Include in Your Request

  • Company name and website URL
  • A primary contact name and email
  • A short description of your products (ID cards, vests, certificates, training, etc.)
  • Whether you can provide a test product/account, or if our team should purchase independently

Send Your Request

Email the details above to:

[email protected]

Use the subject line "Review Request: [Your Company Name]" so it reaches the right queue.

Frequently Asked Questions

Can we pay to be reviewed sooner or scored higher?

No. We follow a strict no-pay-for-placement policy. Submitting a request only adds you to our testing queue — it does not influence your score or ranking position in any way.

How long does a review take once submitted?

Typically 4-8 weeks, depending on our current testing queue. This includes product purchase, delivery testing, ADA accuracy review, and a support response test.

Can we see the review before it is published?

We will notify you before publishing and give you the opportunity to flag factual errors. We do not share scores in advance or accept edits that would change our independent findings.

What if we disagree with a published review?

Contact us with specific, documented corrections. We will re-verify and update the review if a factual error is confirmed. We do not alter scores based on disagreement alone.